Terms of Service
Last updated: 30 July 2026
1. Who we are
AgentiInfra ("the Service") is an AI-assisted workflow automation service for marketing agencies, operated by Ben Aoun, an individual sole proprietor based in Tunisia ("we", "us"). Contact: support@agentiinfra.com.
2. What the Service does
The Service connects to third-party tools you authorize (such as Gmail, Slack, Notion, Google Sheets, HubSpot, and Calendly) and prepares drafts and automations — client reports, onboarding steps, summaries, and follow-ups. Client-facing actions are executed only after a member of your team explicitly approves them.
3. Your account and responsibilities
- You must provide accurate account information and keep your credentials secure.
- You are responsible for the content you approve and send through the Service, and for having the right to connect the third-party accounts you connect.
- You agree not to use the Service for unlawful content, spam, or to violate the terms of the third-party tools you connect.
4. Subscriptions and billing
The Service is sold as a monthly subscription. Payments are processed by our merchant of record, which acts as the seller for the payment transaction and handles applicable taxes and invoicing. You can cancel at any time; access continues until the end of the paid period. Refunds are described in our Refund Policy.
5. AI-generated content
Drafts are generated with the assistance of large language models and may contain errors. The approval step exists so that a human reviews content before it reaches a client. We do not guarantee that drafts are error-free, and you retain responsibility for approved content.
6. Availability and support
We aim for high availability but do not guarantee uninterrupted service. Support is provided by email at support@agentiinfra.com.
7. Data
Our handling of your data is described in the Privacy Policy. You can disconnect third-party tools and revoke the Service's access at any time from your account or from the third-party provider's security settings.
8. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of the Service is limited to the amounts you paid us in the three (3) months preceding the claim. We are not liable for indirect or consequential damages, or for the acts of third-party services we connect to.
9. Termination
You may stop using the Service at any time. We may suspend or terminate accounts that violate these terms, with notice where reasonably possible.
10. Changes
We may update these terms; material changes will be notified by email or in-app. Continued use after changes means acceptance.
11. Governing law
These terms are governed by the laws of Tunisia. Nothing in these terms limits mandatory consumer rights that apply in your jurisdiction.